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Burger Bar Team Lead

2 months ago

Schnecksville, Pennsylvania, United States Wayback Burgers Full time

About Us

Wayback Burgers is a fast-casual burger joint that prides itself on serving fresh, high-quality food in a welcoming environment.

Our Culture

We're a team of passionate individuals who are dedicated to providing exceptional customer service and creating a positive experience for our guests.

Job Summary

We're seeking a Shift Leader to join our team As a Shift Leader, you'll be responsible for leading a team of restaurant staff, ensuring that our high standards of quality and service are met, and providing an exceptional experience for our guests.

Responsibilities

  • Team Leadership
    • Lead a team of restaurant staff to ensure that our high standards of quality and service are met.
    • Provide guidance and support to team members to help them develop their skills and knowledge.
  • Customer Service
    • Ensure that our guests receive exceptional service and have a positive experience in our restaurant.
    • Address any customer complaints or concerns in a professional and courteous manner.
  • Restaurant Operations
    • Ensure that the restaurant is clean, safe, and well-maintained at all times.
    • Monitor and control inventory levels to minimize waste and optimize profitability.
  • Communication
    • Communicate effectively with team members, management, and guests to ensure that our high standards of quality and service are met.
    • Provide regular feedback and coaching to team members to help them improve their performance.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous experience in a fast-casual restaurant environment preferred.
  • Skills
    • Excellent communication and leadership skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

What We Offer

  • Competitive Pay
  • Flexible Scheduling
  • Opportunities for Advancement