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Executive Director of Front Office Operations

2 weeks ago

Dana Point, California, United States Mina Group Full time

Bourbon Steak, a Mina Group restaurant, is a premier American steakhouse elevating timeless classics with refined technique and global flavors. As our ideal candidate, you will lead front-of-house operations, mentor staff, and create exceptional experiences for guests and team members alike. You will work closely with the assistant general manager and corporate teams to drive success.

Responsibilities:

  • Leverage your expertise in service, financial acumen, and leadership skills to drive revenue growth, enhance team engagement, and develop systems.
  • Foster a culture of excellence, emphasizing attention to detail, professionalism, and high standards.
  • Cultivate strong relationships with team members, promoting development and knowledge sharing across food and beverage education.
  • Stay adaptable, embracing changes and innovating approaches to maintain a 2-star Michelin establishment's standards.

Required Attributes:

  • Leadership Qualities
    • Exceptional communication, organizational, and interpersonal skills
    • Aptitude for creating a positive, inclusive environment
    • Emotional maturity and intellectual curiosity
  • Technical Skills
    • Proficiency in industry-specific software (e.g., Micros, Toast, OpenTable)
    • Adept at team building and collaboration across departments
    • Advanced knowledge of food, wine, and service principles
  • Basic Qualifications
    • 5-7 years' experience in fine dining, high-volume restaurants, with 4+ years in leadership roles
    • Hospitality degree or relevant certification
    • Knowledge of safety protocols, hygiene standards, and labor laws