Service Associate I(Foster Street)

2 weeks ago


Peabody, Massachusetts, United States Eastern Bank Full time
Job Summary

As a Service Associate at Eastern Bank, you will play a vital role in providing exceptional customer service and handling transactions at the teller line. Your primary responsibilities will include working towards achieving individual sales and service goals, while maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Provide top-notch customer service to clients, addressing their inquiries and resolving issues in a timely and professional manner.
  • Process transactions at the teller line, ensuring accuracy and efficiency.
  • Meet or exceed individual sales and service goals, contributing to the bank's overall success.
  • Collaborate with colleagues to achieve team objectives and maintain a positive work environment.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Basic math skills and accuracy in handling cash and transactions.

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