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Customer Service Representative

2 months ago

Crown Point, Indiana, United States Tech Credit Union Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Tech Credit Union. As a key member of our staff, you will be responsible for providing exceptional service to our members, answering their questions, and assisting with their financial needs.

Key Responsibilities
  • Member Service: Provide top-notch service to our members, responding to their inquiries, and resolving any issues in a timely and professional manner.
  • Financial Transactions: Process financial transactions, including deposits, withdrawals, and loan payments, with accuracy and efficiency.
  • Product Knowledge: Stay up-to-date on our financial products and services, and make recommendations to members to help them achieve their financial goals.
  • Team Collaboration: Work closely with our team to achieve our goals, share knowledge, and support each other in providing exceptional service.
Requirements
  • Experience: 2+ years of experience in a customer-facing role, preferably in the banking industry.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic mathematical functions.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including comprehensive health insurance and a 401(k) plan.
  • Opportunities for Growth: Opportunities for career advancement and professional development within our organization.
  • Collaborative Culture: A collaborative and supportive work environment that values teamwork and open communication.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.