Sales Associate

2 months ago


Decatur, Illinois, United States Ross Dress for Less Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our retail team at Ross Dress for Less. As a Sales Associate, you will play a critical role in delivering an exceptional shopping experience for our customers, while also contributing to the success of our store operations.

Key Responsibilities
  • Customer Service: Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
  • Merchandise Presentation: Maintain a visually appealing store environment by merchandising products, restocking shelves, and ensuring a clean and organized store.
  • Operations: Assist with store operations, including processing transactions, handling returns and exchanges, and maintaining store inventory.
  • Teamwork: Collaborate with other sales associates and store leadership to achieve sales goals, resolve customer issues, and maintain a positive store environment.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and store leadership.
  • Problem-Solving Skills: Ability to think critically and resolve customer issues in a timely and professional manner.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a fast-paced retail environment.
  • Adaptability: Ability to adapt to changing store conditions, including sales floor operations, inventory management, and customer traffic.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance, as well as 401(k) matching.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within the company.

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