Director of Records Center Operations

6 days ago


Worcester, Massachusetts, United States VRC Companies Full time

Join VRC Companies as an Operations Manager VitalRecords and take on a challenging role that combines leadership, quality improvement, and business growth. Our team is dedicated to delivering exceptional customer service and driving business success.

About the Position:

This role requires a strong leader who can inspire and motivate a team to achieve excellence in operational performance. You will oversee the implementation of quality programs, manage budget control, and ensure compliance with regulations and company policies.

Your Key Responsibilities Will Include:

  • Developing and implementing quality improvement initiatives to enhance operational efficiency and customer satisfaction
  • Leading a team of professionals to achieve exceptional performance and meet business objectives
  • Maintaining accurate records and reports to inform business decisions and drive growth

Our Ideal Candidate:

  • Has 3-5 years of supervisory experience in a service industry work environment
  • Possesses strong leadership and communication skills, with the ability to inspire and motivate a team
  • Is able to analyze complex problems and develop creative solutions
  • Has a high school diploma or equivalent and relevant certifications (e.g., forklift)
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