Digital Commerce Operations Manager
3 days ago
We are seeking a highly motivated and experienced Digital Commerce Operations Manager to join our team at Down to Earth Organic & Natural. As a key member of our Front-End operations, you will play a vital role in ensuring the smooth operation of our checkout process and providing leadership to our Front-End team.
In this dynamic and fast-paced environment, you will be responsible for overseeing the day-to-day activities of our Front-End operations, including supervising staff, managing inventory, and maintaining accurate records. Your strong communication skills and ability to work effectively with others will be essential in driving our team's success.
Key Responsibilities- Supervise and train Front-End staff to ensure excellent customer service and efficient checkout processes
- Manage inventory levels, receive shipments, and maintain accurate records of stock movements
- Analyze sales data and provide insights to inform business decisions
- Collaborate with other departments to drive business growth and improve operational efficiency
- Minimum of six months of cash-handling and/or cashiering experience
- Minimum of six months of supervisory experience
- Ability to demonstrate accuracy and thoroughness, utilizing basic math skills
- Ability to solve a variety of situations in a productive, friendly, and courteous manner
- Ability to communicate effectively with fellow Team Members and customers
We offer a competitive salary and benefits package, including:
- A generous employer contribution toward Team Member benefits such as time off through vacation, Paid Time Off (PTO), and paid holidays
- A 20% storewide discount (25% discount at 10 years of service)
- Company-paid medical insurance
- A 401K plan with matching contributions
- Team Member referral & anniversary bonuses
- Free nutritional supplements available while at work
We also offer opportunities for career advancement and professional growth within our company.
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