Customer Service Representative for Wash Room Services

4 days ago


Pensacola, Florida, United States The Wash Room Full time
Job Description: We are seeking a detail-oriented and customer-focused Laundry Attendant and Cafe Assistant to join our team at The Wash Room. This exciting opportunity offers a unique blend of responsibilities, combining the roles of laundromat attendant and cafe assistant in one position.

Main Responsibilities:
  • Deliver exceptional customer service, responding promptly to customer inquiries.
  • Manage laundry operations, ensuring equipment is properly used and maintained.
  • Conduct regular inspections of the laundromat area, addressing any safety or cleanliness concerns.
  • Process transactions efficiently, handling cash and credit card payments accurately.
  • Restock laundry supplies and maintain inventory levels, preventing stockouts and overstocking.
  • Collaborate with other staff members to ensure seamless operations during peak periods.

Requirements:
  • Previous experience in customer-facing roles, preferably in a similar environment.
  • Ability to multitask and adapt to changing circumstances quickly.
  • Strong communication skills for effective interactions with customers and colleagues.
  • Basic math skills for handling transactions and inventory management.
  • Physical stamina for extended periods of standing, walking, and lifting.
  • Flexible schedule, including weekends and holidays.
  • Positive attitude and willingness to learn and grow.

Salary Range: $13.25-$15.50 per hour.

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