Sales Associate

4 weeks ago


Étreux, Hauts-de-France, United States Wolford America Full time
Job Summary

We are seeking a talented Part Time Sales Associate to join our team at our boutique within Copley Place Boston.

Responsibilities
  • Provide exceptional customer service by presenting products, explaining benefits, features, quality, prices, and product care.
  • Achieve sales and KPI targets through cross-selling and add-ons.
  • Maintain client relationships and actively gain new customers for our database.
  • Merchandise the boutique, including window displays and in-store visuals, ensuring all products are perfectly displayed and organized.
  • Prepare merchandise orders, handle product deliveries, and receive merchandise.
  • Maintain all areas in pristine condition, including shelves, modules, floor, cash counter, dressing room, stock room, and restroom.
  • Take part in regular training and team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
  • Handle the POS and cash system, maintain cash handling records, and ensure compliance with health and safety regulations.
  • Handle product pricing, reclamation, returns, and exchanges, and prepare administrative reports.
  • Comply with all Wolford standards, including the Employee Handbook, Employee Dress Code policies, and Boutique Operations Manual.
  • Safeguard company property and enforce loss prevention standards.
  • Possible key holding responsibilities.
Benefits

Wolford offers a clothing allowance, pooled commission, and employee discount to all employees.

About Us

Wolford is the essence of luxury on your skin. Honoring our heritage for knitting expertise, we strive for an innovative selection that complements the world's finest legwear, providing an aesthetical comfort and tailored customer experience.

Ever evolving, we constantly exceed expectations and grow profitably with a desirable and innovative brand. We are proud of the unique skills of our employees and our presence around the globe.

Together, we are building a company that inspires our people to reach their potential, achieve our goals, and share our success.


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