Ambassador Director

Job Title: Ambassador Director

Job Description:
The Salvation Army is seeking a skilled and compassionate Ambassador Director to join our team. As an Ambassador Director, you will play a vital role in helping transform the lives of guests by ensuring guest guidelines and expectations are being met, policies and procedures are being enforced, and the site is being maintained clean and hazard-free.

**Key Responsibilities:**
- Implement trauma-informed, harm reduction, low-barrier, and strength-based approaches
- Use de-escalation communication strategies to manage disruptive behavior and resolve conflicts
- Follow established protocols for crisis response
- Manage bed assignments to maintain safety and peace in communal living spaces

**Requirements:**
- High School Graduate or GED
- 1-3-year work experience with homeless population
- If in recovery, must have a sobriety minimum of five (2) years
- Experience in or basic knowledge of mental health, homelessness and/or addictions fields (preferred)
- Experience as a Team Lead in some capacity preferred

**Salary: $45,000 - $60,000 per year

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