Seasonal Sales Associate

2 weeks ago


Toledo, Ohio, United States Hot Topic, Inc. Full time
Be a Part of the Fandom Experience

We're on the hunt for a Seasonal Sales Associate who's passionate about pop culture and providing an exceptional customer experience. As a key member of our team, you'll help create an unforgettable experience for our customers by sharing your knowledge of the latest trends and products.

Key Responsibilities:
  • Provide top-notch customer service, ensuring customers leave with a smile and a sense of excitement about our products.
  • Work closely with the sales floor team to maintain a visually appealing store environment, including merchandise displays and product organization.
  • Process sales transactions with ease, using your knowledge of products to drive add-on sales and enhance the customer experience.
  • Collaborate with management to ensure seamless execution of planogram changes, including store map, wall, fixture, and merchandising mix.
  • Communicate fashion trend information to management and HQ partners, staying up-to-date on the latest pop culture phenomena.
  • Work with Store Management to prevent theft and maintain a secure store environment.
  • Support the maintenance of the stock room and store tidiness, ensuring a smooth and efficient shopping experience for customers.
  • Participate in team efforts to achieve sales goals and drive business results.
Requirements:
  • Previous experience working in a retail environment, with a passion for philanthropy and pop culture.
  • Excellent customer service and sales skills, with the ability to work effectively in a fast-paced environment.
  • Ability to navigate the store, merchandise products, and pack/unpack boxes of merchandise (up to 50 pounds).
  • Collaborative and communication skills, with a focus on teamwork and customer satisfaction.

Compensation: $11.50 per hour, with opportunities for advancement and professional growth.



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