Retail Store Director

3 days ago


Harrisonburg, Virginia, United States Petco Full time
About Petco

Petco Animal Supplies, Inc. is a leading health and wellness company focused on improving the lives of pets, pet parents, and our partners.

Job Overview

We are seeking an exceptional Retail Store Director to lead our team in creating a healthier, brighter future for pets and people. As a key member of our leadership team, you will be responsible for driving top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals.

Responsibilities:
  • People Management:
    • Build a high-performing team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
    • Attract, hire, and retain a diverse team of top talent.
    • Train, coach, and develop leaders and hourly partners in all areas and functions required to run the store efficiently and to Petco standards.
    • Create a professional environment that inspires and encourages the growth and engagement of partners.
  • Performance:
    • Meet or exceed goals related to total store sales, profitability, and operational excellence.
    • Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
    • Review and interpret financial and operational reporting regularly, including store visits and audit results.
    • Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
  • Process:
    • Ensure the proper health, appearance, welfare, and proper handling of all animals.
    • Ensure merchandise is properly priced, displayed, and stocked according to inventory levels appropriate for the store.
    • Completes and submits accounting, inventory management, and payroll paperwork in a timely manner.
Requirements:
  • Bachelor's degree or equivalent experience required.
  • Three or more years of management experience or equivalent required.
  • Previous retail management experience preferred.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • A passion for pets and a commitment to providing exceptional customer service.
What We Offer:
  • Competitive salary: $80,000 - $120,000 per year
  • Benefits package including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for career growth and development


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