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Registered Nurse

2 months ago


Houston, Texas, United States UT Health Science Center Full time
Registered Nurse - Phone Triage Specialist

At UTHealth Houston, we are dedicated to transforming healthcare through education, innovation, and exceptional patient care. Join our team as a Phone Triage Nurse in our OB/GYN Maternal Fetal Medicine clinic, where you will be an integral part of a collaborative interdisciplinary team committed to delivering comprehensive care to patients and families with diverse healthcare needs.


Your role will focus on providing safe, effective, patient-centered, timely, efficient, and equitable care. As a Phone Triage Nurse, you will handle incoming patient inquiries, communicate test results, and assist with patient portal questions.

We value our employees and offer a comprehensive rewards package that includes competitive benefits, insurance, and more:

  • Fully covered medical premiums for full-time staff
  • Generous paid time off, including holidays and sick leave
  • Increased vacation accrual with tenure
  • Longevity Pay after two years of service
  • Robust retirement and pension plans
Your well-being is our priority. We provide work/life balance services, including:

  • Complimentary financial and legal counseling
  • Access to mental health support services
  • Discounts on gym memberships and wellness programs
  • Additional employee discounts on various services
  • Resources for childcare and eldercare
  • And much more

Position Overview:
As a Phone Triage Nurse, you will:

  • Deliver quality patient care and enhance customer satisfaction.
  • Follow the Nurse Practice Act to ensure compliance.
  • Optimize clinic operations through effective scheduling and resource management.
  • Conduct thorough assessments using both subjective and objective data.
  • Document and prioritize nursing care plans based on critical thinking.
  • Implement care plans by delegating tasks to nursing staff and monitoring their performance.
  • Create educational materials for patients regarding health maintenance and restoration.
  • Assess patient responses to education and interventions, communicating effectively with the healthcare team.
  • Coordinate care and refer patients to appropriate services as needed.
  • Perform on-site and telephone triage, ensuring patients receive appropriate care.
  • Compile reports as necessary.
  • Advocate for patients by maintaining a safe healthcare environment.
  • Uphold patient privacy and confidentiality in accordance with HIPAA regulations.
  • Adhere to professional nursing standards.
  • Undertake additional responsibilities as assigned.

Qualifications:
Current Registered Nurse license in Texas is required.

Basic Life Support (BLS) certification is mandatory.

Advanced Cardiac Life Support (ACLS) certification is preferred.

Education:
Bachelor's degree in nursing, Associate's degree in nursing, or a diploma from an accredited nursing program.

Experience:
No prior experience is required.

Physical Demands:


The role may require lifting up to 50 pounds occasionally and up to 20 pounds frequently.


Security Considerations:


This position may involve security-sensitive responsibilities as defined by applicable regulations.


Veteran Considerations:
Military roles that align with the qualifications for this position may include various healthcare-related occupations.

Residency Requirement:
Employees must reside and work in Texas.