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Host/Hostess - Nick's Cove
1 month ago
About us: Nick's Cove Restaurant, Oyster Bar & Cottages is a family-owned business located on Tomales Bay, California. We pride ourselves in providing a welcoming atmosphere to our guests.
The OpportunityWe are seeking an enthusiastic entry-level Host/Hostess to coordinate our front-of-house activities, create a welcoming atmosphere for our guests, and ensure they have an enjoyable dining experience.
Job Responsibilities- Greet guests upon arrival, maintain timely seating of guests, and assign tables according to their preference/needs
- Show guests to tables, provide menus, and inform them about beverage/dessert specials
- Answer telephone calls to the restaurant, respond to inquiries, and take accurate reservations
- Check-in guests, adhere to parking protocols, and provide general assistance as needed
- Provide general restaurant information and customer service as needed
- Ability to multi-task and flexibly respond to a variety of requests
- Excellent customer service and communication skills
- Strong organizational skills and attention to detail
- Seasoned problem-solving abilities
- Exceptional interpersonal skills with a professional appearance
- Previous Front Desk or Customer Service experience
- Prior reservation experience
- Technology skills - knowledge of POS systems & cell phones
- Knowledge of Restaurant/Food/Beverage industry
- Flexibility to work nights, weekends, and holidays