Customer Service Representative

2 months ago

Charlotte, North Carolina, United States Sherwin-Williams Full time
About the Role

This position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store.

Key Responsibilities
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Customer Service Representative

    1 month ago

    Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...

  • Customer Service Representative

    5 days ago

    Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and maintaining a clean and organized store...

  • Customer Service Representative

    4 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative.Responsibilities:Provide exceptional customer service via telephone and in-person interactionsPerform basic accounting and data entry tasksManage accounts receivable and maintain accurate recordsRequirements:High school diploma or...

  • Customer Service Representative

    1 month ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionAre you a highly motivated and dependable individual looking for a stable company where you can make a difference? Tarheel Linen Service, Inc. is a growing, successful regional family-owned and professionally managed company that has been servicing customers since 1934.We are seeking an inside Customer Service Representative to join our team....

  • Customer Service Representative

    4 weeks ago

    Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This includes greeting and interacting with customers in a friendly and professional manner, explaining services and pricing, and reviewing services performed and billing...

  • Customer Service Representative

    2 months ago

    Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.Key ResponsibilitiesCustomer Relations / Business Development:Engage with...

  • Customer Service Representative

    2 months ago

    Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full time

    Job SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.Key ResponsibilitiesCustomer Relations / Business DevelopmentEngage with...

  • Cashier - Customer Service Representative

    23 hours ago

    Charlotte, North Carolina, United States Woodie's Auto Service & Repair Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Cashier - Customer Service Representative. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will be responsible for providing exceptional customer service and handling cash transactions with precision and accuracy.Job...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Echelon Supply and Service Full time

    About the Role:Echelon Supply & Service is seeking a highly motivated and experienced Customer Service Representative to join our business-to-business team. As a key member of our sales team, you will be responsible for assisting the outside sales team in achieving monthly, quarterly, and annual sales and financial goals.Responsibilities:Assist the outside...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for turning frowns upside down? We're looking for a friendly and approachable Customer Service Representative to join our team!About the Role:As a Customer Service Representative, you will be the face of Domino's Pizza,...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - 1428 E 4th StJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide them with a positive...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment? We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC.Job Summary:We are looking for a highly motivated and customer-focused individual to join our team as a...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States The LaSalle Group Full time

    Customer Service Representative Job DescriptionLaSalle Network is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    6 days ago

    Charlotte, North Carolina, United States Raydal Hospitality , LLC Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Raydal Hospitality, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Greet guests and manage the customer wait lineProcess customer payments and maintain a clean...

  • Customer Service Representative

    5 days ago

    Charlotte, North Carolina, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service via phone and email, resolving customer issues in a timely and professional manner,...

  • Customer Service Representative

    1 week ago

    Charlotte, North Carolina, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeAt Strategic Staffing Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service via phone and email, resolving customer issues in a timely and professional manner, and working...

  • Customer Service Representative

    4 weeks ago

    Charlotte, North Carolina, United States Wipro Full time

    Job Title: Customer Service RepresentativeAt Wipro, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and issues in a timely and professional manner.Key...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States PDS Tech, Inc. Full time

    Job Posting:Customer Service Representative Location: Charlotte, NC Pay Rate: Up to $18/hour Employment Type: Full-Time, Onsite About the Role: We are seeking a Customer Service Representative to join our team at PDS Tech, Inc. in Charlotte, NC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our...

  • Customer Service Representative

    4 weeks ago

    Charlotte, North Carolina, United States Circle K Full time

    Customer Service RepresentativeCircle K is seeking a Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide prompt and courteous customer serviceRing up sales on cash...

  • Customer Service Representative

    2 weeks ago

    Charlotte, North Carolina, United States SiteOne Services Full time

    Customer Sales & Service RepresentativeAt SiteOne Services, we're looking for a skilled Customer Sales & Service Representative to join our team. As a key member of our sales team, you'll be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Assist customers with their questions and needs, either in...