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Service Reception Specialist

2 months ago

Westborough, Massachusetts, United States Herb Chambers Ford of Westborough Full time
Job Overview

Herb Chambers Ford of Westborough is seeking dedicated full-time service receptionists to enhance our customer service experience.

The ideal candidate will possess a friendly demeanor and a positive attitude, ensuring a welcoming atmosphere for all visitors. Our organization has consistently been recognized as one of the best workplaces.

No prior experience is necessary, as we are committed to training the right individual.

Key Responsibilities:

  • Greet and assist visitors, directing them to the appropriate personnel.
  • Manage incoming calls and communications, including taking messages and relaying important information.
  • Maintain a tidy and inviting reception area.
  • Oversee office supplies and inventory, ensuring necessary items are stocked and ordered as needed.
  • Assist with special projects and organizational tasks as required.
  • Contribute to the overall success of the sales and service teams by completing related tasks.

This position requires flexibility in scheduling, including availability to work every other Saturday and during opening and closing hours.

Essential Skills:

  • Effective telephone communication
  • Strong written and verbal communication
  • Excellent interpersonal skills
  • Professional demeanor
  • Confidence in customer interactions
  • Focus on customer satisfaction
  • Ability to manage multiple tasks
  • Proficient in customer service
  • Administrative writing capabilities
  • Familiarity with Microsoft Office Suite
  • Willingness to work in various weather conditions