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DSW Store Supervisor Full-Time

2 months ago

Bloomington, United States Designer Brands (DSW, Camuto Group) Full time
Job Summary

The Store Supervisor plays a vital role in assisting and performing various functions alongside store management, including customer service, merchandising, and inventory management. This position requires a strong understanding of company values and policies, as well as excellent communication and leadership skills.

Key Responsibilities
  • Customer Service: Maintain a positive in-store experience by modeling customer-centric behaviors, redirecting associate behaviors to achieve store goals, and responding to customer requests and feedback with a high sense of urgency.
  • Inventory Management: Increase sales and success by maintaining sales floor and stockroom, enabling the flow of merchandise to ensure an appealing experience for consumers.
  • Human Resources: Work closely with the store leadership team to understand and follow policy and procedure, assist in recruiting and interviewing candidates, and support team development through training, coaching, and directing associates.
Requirements
  • Education: Minimum high school graduate or equivalent, some college preferred.
  • Experience: Minimum 2 years retail experience.
  • Skills: Excellent customer service, ability to manage in ambiguous situations, ability to develop collaborative working relationships, and proficiency in basic computer use, including Microsoft Office.
Company Overview

Designer Brands (DSW, Camuto Group) is a leading retailer of branded footwear and accessories. We are committed to providing an exceptional customer experience and fostering a positive work environment.