Dental Receptionist Position Albany NY

7 days ago


Albany, New York, United States Heartland Dental Full time

Job Overview:

As a Dental Receptionist, you will play a vital role in creating a welcoming and efficient experience for our patients at 1st Advantage Dental - Colonie. You will be responsible for managing front office duties, including greeting patients, scheduling appointments, handling phone calls, and processing insurance claims.

About the Role:

  • Greet and welcome patients to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What We Offer:

  • Competitive salary range of $16.00 - $23.71 per hour
  • Benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop your skills and grow professionally
  • Access to on-demand Daily Pay

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