Customer Service Representative

3 weeks ago


Moorefield, West Virginia, United States The South Branch Inn Full time
Job Description

The South Branch Inn is seeking a highly skilled and customer-focused Cashier to join our team at the South Branch Smokehouse. As a key member of our front-of-house staff, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:
  • Customer Service: Greet customers, answer questions, and resolve any issues in a professional and courteous manner.
  • Order Taking and Processing: Accurately take customer orders and process transactions using our point-of-sale system.
  • Cash Handling: Handle customer payments, issue receipts, and make change as needed.
  • Food Safety and Quality: Maintain a clean and organized dining area, follow food safety guidelines, and ensure the quality of our menu items.
  • Team Collaboration: Work closely with our kitchen staff to ensure seamless service and high-quality food presentation.
Requirements:
  • Education: High School diploma or equivalent.
  • Experience: 1-2 years of experience in the restaurant industry, preferably in a cashier or customer service role.
  • Skills: Excellent communication and interpersonal skills, basic math skills, and the ability to work in a fast-paced environment.
What We Offer:

The South Branch Inn is committed to providing a positive and supportive work environment. As a member of our team, you can expect:

  • Competitive Compensation: $13.00 per hour, depending on experience.
  • Opportunities for Growth: We offer opportunities for professional development and advancement within our company.
  • Team-Oriented Culture: We value teamwork and collaboration, and we're committed to creating a positive and inclusive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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