Housekeeping Associate
21 hours ago
Job Summary
The Houseperson maintains cleanliness and order in lobby and common guest areas, assisting maintenance with small projects and promoting a positive image of the property to guests. This role requires knowledge of equipment, operations, and general cleaning principles, with a focus on customer satisfaction and augmenting the quality of service. The Houseperson works collaboratively with colleagues and adheres to established health and safety standards. Key Responsibilities:
Maintain the cleanliness of the entire property's interior and exterior grounds
Ensure the cleanliness of public areas and guest rooms, including the lobby, restrooms, corridors, and guest rooms
Run guest requests and perform regular property walks to remove trash and debris
Dispose of trash properly and assist Housekeeping attendants with tasks as needed
Replenish guest room supplies and set up banquet space for meetings
Complete project work as assigned and assist maintenance and housekeeping with tasks as needed
Bring all items found to the Housekeeping Supervisor/Manager and return equipment and supplies to the proper storage areas
Notify the Manager of low-inventory items and inform the Maintenance team of any maintenance and repair needs
Maintain a gracious manner with all guests and uphold a high-level of service
Adhere to grooming and appearance guidelines and report to the Manager on time for scheduled shifts
Requirements
Customer-oriented approach and patience
Problem solving and decision-making skills
Reliable, flexible, and punctual
About The Facilities Group
The Facilities Group is committed to fostering a culture of diversity and inclusion, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe in the power of our people and the ideas they bring, and we strive to create an environment where diverse backgrounds and perspectives are valued.
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