IT Service Delivery Expert

3 weeks ago


Washington, United States eTeam Full time

We are looking for an IT Service Delivery Expert to provide top-notch technical support and services to our clients in Washington DC. As a member of our team, you will be responsible for troubleshooting and repairing technical issues, as well as providing excellent customer service.

**Key Responsibilities:**

  • Perform basic and complex troubleshooting and repair activities
  • Provide support to client-identified VIPs
  • Respond to change management requests
  • Perform Install/Move/Add or Change (IMAC) activities

**Requirements:**

  • Technical school certification or equivalent experience
  • Maintain OEM certifications as directed by Management
  • A+ certification desired


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