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Customer Support Associate

2 months ago

Harrodsburg, Kentucky, United States Isaiah House Full time
Position Overview

The Client Services Associate plays a crucial role in ensuring smooth operations and excellent client interactions. This position involves a variety of administrative and communication tasks that support our mission at Isaiah House.

Key Responsibilities
  • Organizing and maintaining documentation efficiently.
  • Engaging with clients on a daily basis across various locations.
  • Updating and managing spreadsheets and documents in Microsoft Excel and Word within a timely manner.
  • Facilitating communication between internal teams and external partners.
  • Traveling to designated facilities as required.
  • Performing additional tasks as needed.
Essential Requirements

MANDATORY CRITERIA:
  • Compliance with Isaiah House policies and procedures.
  • Commitment to the core values of Isaiah House, fostering a positive team environment.
  • Participation in mandatory training and educational sessions.
  • Consistent use of the timekeeping system.
Qualifications

Minimum educational requirement of a high school diploma or GED.

Ability to thrive in a fast-paced and evolving work environment.

Possession of a valid Kentucky Driver's License.

Proficiency in basic Microsoft Excel and Word applications.

Strong communication skills.

Desired Attributes

Maintains confidentiality, detail-oriented, adaptable, driven by goals, self-motivated, professional demeanor, team player, organized, outgoing, energetic, and adept at problem-solving.

Compensation

Hourly wage ranges from $15 to $17.