Guest Experience Ambassador
2 weeks ago
Guest Experience Leader Role Overview
At McDonald's, we value our guests and strive to provide a welcoming and friendly environment. As a Guest Experience Leader, you will play a vital role in ensuring our guests have an exceptional experience.
Key Responsibilities:
- Lead the Experience: Engage with guests, check in with them, and ensure they are enjoying their visit.
- Be the Solution: Address guest concerns, provide resolutions, and ensure their satisfaction.
- Teamwork: Collaborate with your team to maintain a clean, friendly, and welcoming restaurant environment.
- Expert Insights: Inform guests about promotions, benefits, and features of the McDonald's App and Mobile Order & Pay.
Requirements:
- Humble and Hospitable Demeanor: Demonstrate a genuine interest in helping others.
- Passion for Serving: Show enthusiasm for helping and serving customers and fellow team members.
- Desire to Learn: Embrace opportunities for growth and development.
- Effective Communication: Anticipate customer needs and communicate effectively.
McDonald's is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship, or any other protected class.
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