Retail Store Operations Manager

1 day ago


El Cerrito, California, United States The UPS Store #3043 Full time
Job Title: Center Manager

The Center Manager is responsible for overseeing the day-to-day operations of our retail location, ensuring seamless customer service delivery, and driving business growth.

Key Responsibilities:
  • Manage personnel, including recruiting, training, and coaching associates
  • Schedule work assignments and facilitate weekly or monthly staff meetings
  • Monitor and evaluate customer service delivery and customer satisfaction
  • Develop and implement the store marketing program
  • Manage Center financials and prepare reporting
  • Oversee inventory management and perform other duties as assigned
Requirements:
  • High school diploma or equivalent required
  • Advanced education degree or coursework preferred
  • One year of supervisory experience in logistics, retail, or a relevant industry
  • Strong computer skills, including Microsoft Office
  • Outstanding phone skills and customer service abilities
  • Able to lift up to 50lbs

This is an exciting opportunity to join our team at The UPS Store #3043 and contribute to our success.



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