Pet Care Specialist

6 days ago


Redwood City, California, United States Wag Hotels Full time
Overview of Wag Hotels

We are a professional team seeking dedicated and passionate individuals to join our family. As an Overnight Team Member, you will be responsible for providing top-notch care to our furry guests. Our goal is to maintain the highest standards of cleanliness and safety in our facilities.

Salary Information

This part-time position offers a competitive hourly rate of $19.00 per hour. We understand that this role may require working holidays and weekends, but we believe it's essential for providing exceptional service to our clients.

Job Description

As a key member of our overnight team, you will ensure that all facilities are clean and ready for the next day's operational routine. This involves cleaning dishes, doing laundry, and sanitizing boarding rooms. Additionally, you will guarantee that all guests are in their correct rooms and accounted for.

You will also be cross-trained in our customer service department, where you will provide high-quality service, maintain open communication between departments and clients, and cultivate medical and behavioral records of all guests using our online database. Furthermore, you will manage guest check-ins/check-outs, process online reservations, and respond to client inquiries via phone or face-to-face interactions.

Required Skills and Qualifications

To excel in this role, you must possess:

  • Computer literacy (Word, Excel, email, etc.)
  • Able to lift 50 lbs
  • Comfortable handling dogs and cats of all sizes, breeds, and personality types
  • Previous experience working or volunteering in kennels, shelters, rescues, or veterinary facilities is preferred
Benefits

Wag Hotels offers an array of benefits to its employees, including:

  • Free daycare for your dog after your first 30 days
  • Two weeks of free boarding for your dog or cat during non-peak periods
  • 30% discount on all retail items
  • Health Benefits through 'Lemonaid'
  • Retirement Savings Program through CalSavers
  • Paid sick leave
Equal Employment Opportunities

We are committed to equal employment opportunities for all employees and applicants, prohibiting discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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