Heavy Duty Service Supervisor
1 day ago
About Us:
Tri-County International Trucks in Warren, MI is a leading provider of medium and heavy-duty truck sales, service, and parts. We are seeking a skilled Truck Service Manager to oversee our service department and ensure exceptional customer service.
Compensation Package:
The successful candidate will receive a salary of $90,000 per year, plus a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for growth and advancement within the company.
Key Responsibilities:
- Manage the day-to-day operations of the service department, including scheduling and assigning work to ensure efficient and timely completion of repairs
- Lead and manage a team of mechanics and service technicians, providing guidance and coaching as needed
- Develop and maintain strong relationships with customers, addressing any concerns or issues in a timely and professional manner
- Analyze and manage department budgets and expenses
- Implement and enforce safety procedures and protocols
- Stay up-to-date with industry trends and advancements
Requirements:
To succeed in this role, you should have a Bachelor's or Associate's degree in Business Administration, Automotive Technology, or a related field. Previous experience in a management role, preferably in the auto industry, is also required. Strong leadership skills, excellent organizational and time management skills, knowledge of automotive repair and maintenance processes, understanding of budgeting and financial principles, and excellent communication and interpersonal skills are essential.
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