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Pest Control Service Supervisor
2 months ago
At HomeTeam Pest Defense, we prioritize our people. We ensure that you have the necessary tools, support, and training to provide an exceptional experience for every customer. Our welcoming and supportive work atmosphere recognizes and rewards outstanding performance. If you take pride in exceeding expectations to make customers happy, you could be the next standout member of our team.
Apply conveniently from your mobile device.
ResponsibilitiesAs a Service Manager at HomeTeam, your role will involve:
- Completing daily revenue targets
- Upholding a high standard of service quality
- Optimizing pest control technician service routes for better efficiency
- Planning and reviewing daily routes with technicians
- Addressing customer complaints and resolving service issues
- Supporting technicians with field service requests and overdue accounts
- Managing inventory of equipment, supplies, and materials necessary for service
- Fostering a positive workplace culture
- Recruiting and selecting top talent while ensuring a qualified workforce
- Actively overseeing performance and motivating service staff
- Implementing work procedures, preparing schedules, and streamlining workflow for team members
- Maintaining required certifications and licenses as mandated by state or branch management
- Coordinating training and licensing for new and existing service personnel
- Providing ongoing training as necessary
- Keeping accurate truck inventory records and conducting regular inspections
- Delegating tasks and reviewing work for precision and quality
- Maintaining records of all commercial vehicle licenses and pest control licenses
- Assisting the General/Branch Manager with additional assigned tasks
- Working weekends as needed to support technicians
- Performing all essential supervisory functions to effectively manage assigned personnel.
We offer a range of benefits:
- Competitive salary plus bonuses
- Annual compensation between $55K and $60K
- Company vehicle, mobile phone, and gas card provided
- Comprehensive benefits package including medical, dental, and vision coverage
- Company-paid life and AD&D insurance
- 401(k) plan with company matching up to 6%
- Employee stock purchase plan
- Paid time off and holidays
- Employee discounts
- Tuition reimbursement programs
- Dependent scholarship opportunities
- Career advancement opportunities within the company
- Recognition for exceptional performance
- A friendly and collaborative work environment
- Employee referral bonuses
- Opportunities for professional growth and respect from working with an industry leader
- HomeTeam is the leading pest management provider for homebuilders
- We conduct over 2,000,000 services annually
- Our company utilizes exclusive technology with the unique Taexx built-in pest control system during home construction
- The pest management industry is expanding and remains resilient during economic downturns
- We are financially stable and growing as a subsidiary of a publicly traded company, headquartered in Atlanta, GA.
Minimum Requirements:
- Must be at least 18 years old with a high school diploma or GED; a college degree is preferred
- Must possess a valid driver's license
- Must successfully pass background and drug screenings
- Experience in sales, marketing, and office administration is required
- Experience in supervising, coaching, and developing staff is essential
- A minimum of 3 years in a management role is necessary
- Candidates must meet physical job requirements and safely perform job duties with or without accommodations: safely use a ladder within the manufacturer's weight capacity, lift and carry up to 50 lbs, and work in various weather conditions.
