Care Professional Retention Specialist

4 weeks ago


San Francisco, California, United States Arosa Full time

Care Professional Retention Specialist


At Arosa, we're committed to attracting, training, and retaining the best care professionals. As a Care Professional Retention Specialist, you'll play a vital role in this mission.


Key Responsibilities:

  • Focus on retaining our in-home care professionals via tailored matching with clients, consistent outreach to build strong relationships, and regular collection of feedback to increase and maintain high job satisfaction.
  • Recruit, hire, and onboard new care professionals.
  • Be part of a large, dynamic team - benefits include holiday pay, paid time off, in-person/online training, eligibility for a monthly bonus program, and access to Arosa Grant Circle (employee emergency assistance).


Foster our mission:

  • Develop strong relationships with care professionals.
  • Strive to be care professionals' primary employer via consistent scheduling and maximizing desired hours.
  • Work with Care Managers to effectively staff and match care professionals and clients based on skills and mutual interests.
  • Build pipelines of prospective candidates through professional networks, and targeted community outreach and recruitment events.
  • Assure the caregiving team successfully completes initial and annual training requirements.


Bilingual English/Spanish is a plus.



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