Host Team Member

4 weeks ago


Indianapolis, Indiana, United States Maggiano's Little Italy Full time
Host Job Description

At Maggiano's Little Italy, we're looking for a skilled and friendly Host to join our team. As a Host, you will be the first point of contact for our guests, responsible for creating a warm and welcoming atmosphere from the moment they arrive.

Key Responsibilities:

  • Manage reservations and seating arrangements to ensure a smooth and efficient dining experience
  • Answer phone calls and take messages, reservations, and cancellations
  • Maintain accurate head counts and update the host control sheet
  • Communicate effectively with guests, servers, and other staff members
  • Ensure the host desk and waiting area are clean and organized
  • Process gift certificate sales and accurately account for them
  • Move tables as needed for larger or smaller parties
  • Anticipate and meet the needs of scheduled special parties

Requirements:

  • 1 year of full-service restaurant experience or equivalent
  • Accurate math skills
  • Ability to stand for long periods, move safely, and work in a fast-paced environment
  • Warm, sincere, and outgoing personality

What We Offer:

  • Competitive pay and overtime eligibility
  • Paid sick leave benefits (available in applicable states)
  • Benefits package with health, dental, and life insurance
  • FREE education assistance
  • Scratch kitchen and authentic family recipes
  • Lots of other perks and discounts

Maggiano's Little Italy is an equal opportunity employer, and we welcome applications from candidates who share our values of hospitality, teamwork, and excellence.



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