Rider Experience Associate

1 week ago


Bernardsville, New Jersey, United States CycleBar - Bernardsville, NJ Full time
Job Title: Rider Experience Associate

We are looking for a dynamic and results-driven individual to fill the role of Rider Experience Associate at our CycleBar studio in Bernardsville, NJ. This position involves delivering an exceptional customer experience, driving sales, and promoting our brand.

Estimated Salary: $45,000 - $55,000 per year based on location and experience.

Job Description:

As a Rider Experience Associate, you will be responsible for providing top-of-the-line service to all new and existing riders, executing the sales and hospitality process, and maintaining an acceptable level of personal sales production.

Key Responsibilities:
  • Provide exceptional customer service and support to riders
  • Execute sales and hospitality process to drive membership sales and retail revenue
  • Maintain accurate records and reports using the Club Ready software system
Requirements:
  • High school diploma or equivalent required; degree in marketing or related field preferred
  • Minimum 1-2 years of sales or customer service experience required
  • Excellent communication, interpersonal, and problem-solving skills required
What We Offer:
  • A competitive salary range of $45,000 - $55,000 per year based on location and experience
  • A comprehensive benefits package including medical, dental, and vision insurance
  • The opportunity to work in a fast-paced and dynamic environment with a passionate team


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