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Licensed Pharmacist

2 months ago


New Haven, Connecticut, United States Walgreens Full time

Job Overview:

Primary Objectives

Delivers compassionate pharmacy consulting services to patients, focusing on the effective use of medications and awareness of potential drug interactions. Provides preventive and clinical healthcare services, including immunizations, diagnostic assessments, and patient outcome evaluations. Ensures the accurate compounding, dispensing, review, and verification of prescribed medications in compliance with regulatory standards and company policies. Aids in optimizing pharmacy operations and enhancing patient satisfaction.

Key Responsibilities

Enhancing Patient Experience

  • Welcomes patients and assists them with inquiries about products and services, resolving issues promptly to ensure a positive experience.
  • Demonstrates and shares best practices in customer service with team members to create a memorable and enjoyable experience.
  • Anticipates patient needs and proactively offers relevant services, promoting awareness of healthcare offerings available.
  • Participates in community events as directed by management to reflect the unique needs of the community.

Operational Duties

  • Provides counseling to patients regarding medication usage, side effects, interactions, and privacy, ensuring correct medication administration and satisfaction.
  • Executes pharmacist responsibilities including compounding, drug therapy evaluations, and medication management.
  • Reviews and accurately dispenses medications as workload necessitates.
  • Ensures pharmacy operations align with regulations and company standards, assisting in workflow efficiency.
  • Adheres to Good Faith Dispensing policies and state/federal laws during prescription filling.
  • Maintains up-to-date knowledge of pharmacy technology and systems to support staff and patients.
  • Accurately processes insurance claims to address patient concerns and prevent rejections.
  • Communicates with healthcare providers to clarify prescriptions and suggest alternatives when necessary.
  • Delivers clinical and wellness services, including immunizations and disease management.
  • Collaborates with management to analyze performance metrics related to financials and customer service.
  • Builds relationships with local healthcare professionals and engages in outreach to promote pharmacy services.
  • Works with centralized support for patient registration and issue resolution.

Team Management

  • Assists in the hiring and training of pharmacy staff, providing guidance and feedback to enhance performance.
  • Fosters teamwork and motivates staff by setting clear expectations and recognizing achievements.

Professional Development

  • Maintains required licensing and certifications as mandated by regulations.
  • Stays informed on pharmacy and healthcare advancements through continuous education.
  • Pursues necessary training and certifications to enhance professional skills.
  • Seeks feedback for personal growth and development, leveraging management as mentors.

Communication

  • Supports management by sharing relevant health and wellness information with pharmacy staff.

About Walgreens

Walgreens is a leader in integrated healthcare and retail, dedicated to enhancing community health through accessible pharmacy services. With a rich history of caring for communities, Walgreens aims to create healthier lives for all customers. The pharmacy plays a vital role in the healthcare system, providing essential services to underserved populations and ensuring a seamless experience through advanced technology.