Patient Access Specialist

3 weeks ago


Orange, Massachusetts, United States Community Health Center of Franklin County Inc Full time
About the Role

The Patient Services Representative I plays a critical role in ensuring a positive patient experience at Community Health Center of Franklin County Inc. As a vital member of our team, you will be responsible for providing exceptional customer service, facilitating seamless registration and scheduling processes, and maintaining accuracy and efficiency with all business operations.

Key qualifications for this role include a high school diploma or equivalent education, 1-3 years' experience in a medical or dental office setting, and a strong understanding of office operations and basic computer skills. If you possess excellent communication and interpersonal skills, are able to work in a fast-paced environment, and are committed to delivering outstanding patient care, we encourage you to apply for this exciting opportunity

Key Responsibilities
  • Maintain accurate and up-to-date patient records.
  • Develop and implement effective strategies to promote the use of the patient portal.
  • Collaborate with healthcare providers to ensure seamless communication and coordination of patient care.
  • Analyze and resolve complex issues related to patient registration and scheduling.
  • Provide training and support to new staff members on patient services procedures.

Benefits

As a valued member of our team, you will enjoy a competitive salary range of $40,000 - $50,000 per year, depending on experience, and a comprehensive benefits package that includes health, dental, and vision insurance, as well as paid time off and retirement savings. We also offer opportunities for professional growth and development, enabling you to advance your career within our organization.

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