Front Desk Associate

1 week ago


Okemos, Michigan, United States Courtyard by Marriott Full time

Courtyard by Marriott is seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process for our hotel guests.

About the Job

This is a full-time position with an estimated salary of $42,000 - $52,000 per year, depending on experience. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  1. Provide a warm welcome to guests and ensure a smooth check-in process
  2. Verify and imprint credit cards for authorization using electronic acceptance methods
  3. Complete registration process by inputting and retrieving information from the computer system
  4. Answer telephones using a clear speaking voice

The ideal candidate will have a high school diploma or equivalent, with one to two years of experience in a customer-facing role. They will also be able to lift up to 50 pounds and stand for long periods of time.

Requirements and Qualifications
  • High school diploma or equivalent required
  • One to two years of experience in a customer-facing role preferred
  • Ability to lift up to 50 pounds and stand for long periods of time


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