Resident Engagement Coordinator
2 weeks ago
About Campus Advantage
Campus Advantage is a leading real estate investment management firm dedicated to creating successful communities that provide rewarding living, learning, and career experiences to residents. With a focus on fostering financially equitable properties across Austin, we strive to deliver a superior living experience through our talented team of property professionals.
Job Summary:
We are seeking a highly motivated Resident Engagement Coordinator to join our team. This role plays a vital part in creating a supportive and vibrant living environment within our student housing apartment communities. As a Resident Engagement Coordinator, you will be responsible for promoting community engagement, maintaining a safe and inclusive atmosphere, and providing exceptional customer service to residents, prospective residents, and their guests.
Key Responsibilities:
- Customer Service: Provide exceptional customer service by promptly addressing concerns, maintaining a clean and organized community space, and ensuring a positive resident experience.
- Resident Support: Assist residents with inquiries, concerns, and requests in a friendly and professional manner. Serve as a knowledgeable resource regarding community policies, procedures, and services.
- Leasing & Marketing: Contribute to the leasing and marketing process by participating in outreach marketing, social media strategy, delivering tours, fielding digital inquiries, calls, and visits, and more.
- Community Engagement: Develop and implement engaging activities, events, and programs that foster community spirit and encourage resident involvement.
Requirements:
- Strong Communication Skills: Excellent verbal and written communication skills with the ability to work effectively with diverse groups of people.
- Leadership Abilities: Demonstrated ability to lead, motivate, and mentor others.
- Teamwork: Ability to work effectively in a team environment.
- Basic Computer Proficiency: Knowledge of software applications and willingness to learn new technologies.
- Flexibility: Availability to work evenings, weekends, and occasional special events.
Competitive Compensation: This position offers a competitive salary range of $25,000 - $35,000 per year, depending on experience, as well as opportunities for advancement and growth. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
Work Environment: The Resident Engagement Coordinator will work in a fast-paced, dynamic environment with a collaborative team. The ideal candidate will be able to thrive in this setting while maintaining a strong focus on delivering exceptional results.
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