Patient Advocate RN

1 month ago


Glendale, Arizona, United States Adventist Health Full time

Job Summary:

We are seeking a skilled Patient Advocate RN to join our team at Adventist Health. As a key member of our clinical care team, you will play a vital role in guiding patients through the healthcare system, establishing contact with new patients and/or family members, or caregivers. You will understand the clinical care options for patients and direct them to healthcare services within the organization, at outside facilities, and within the community for timely treatment and recovery.

Key Responsibilities:

  • Act as a patient advocate, ensuring patients receive timely and appropriate treatment.
  • Identify and address population and patient-specific barriers to care.
  • Connect patients with resources, healthcare, and support services in their communities.
  • Support the physician and interdisciplinary team in facilitating patient care.
  • Implement day-to-day care management interventions for identified clinic patients.

Requirements:

  • Bachelor's Degree in Nursing (BSN): Preferred
  • Clinical experience, preferably in managed care, disease, or care management: Preferred
  • Experience working with electronic medical records (EMR): Preferred
  • Registered Nurse (RN) licensure in the state of practice: Required
  • Nurse Practitioner (NP) licensure in state of practice: Preferred
  • Certified Case Manager (CCM) or Chronic Care Professional (CCP) certification: Preferred

Essential Functions:

  • Assist patient and family in identifying and accessing appropriate institutional and community resources and coordinating appointments.
  • Implement appropriate care intervention and follow-up to ensure patients receive timely care.
  • Interact with other hospital departments and third-party payers in fulfilling the needs of the patients.
  • Serve as primary point of patient intake and conduct patient triage.
  • Make initial and ongoing assessments of patient needs and make appropriate recommendations or referrals for care.

Organizational Requirements:

Adventist Health is committed to the safety and well-being of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI, and OR), etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.



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