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Receptionist

2 months ago

Muskegon, Michigan, United States Jars Cannabis Full time
Job Title: Receptionist

We are seeking a highly skilled and customer-focused Receptionist to join our team at JARS Cannabis. As the first point of contact for our customers, you will be responsible for providing exceptional service and ensuring a positive experience for all visitors.

Job Summary:

The Receptionist will be responsible for checking in new and existing patients, creating patient profiles, and assisting with various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Verify customer legal age requirement and register new customers in the POS system
  • Check customer purchasing allotments through the POS system upon check-in
  • Promote the JARS brand and engage with customers to create a positive experience
  • Welcome guests and customers into the store with a friendly and professional demeanor
  • Use proper greetings and salutations to all customers at all times
  • Assist with curbside and online orders as needed
  • Answer calls with professional phone etiquette
  • Provide customers with information regarding products, store hours, and daily specials
  • Emphasize the JARS Loyalty Program and other promotions
  • Perform opening, mid-day, and closing tasks, as well as general upkeep of the reception area
  • Support store management in an administrative capacity as required
Requirements:
  • Minimum 1 year of customer service experience in a retail, sales, or hospitality environment
  • 1 year of previous administrative and/or Front Desk Receptionist experience
  • Strong attention to detail, organization, and multi-tasking skills
  • Excellent customer service skills and communication skills
  • Ability to work cooperatively as a team member
  • Must be 21 years of age or older
  • High school diploma or General Education Diploma (GED) required
Work Environment:

This role will be performed in a fast-paced retail cannabis dispensary environment. The successful candidate will be required to stand for long periods, operate a computer and POS system, and interact with patients and staff frequently.

Why JARS Cannabis?

We pride ourselves on being a community-driven organization that values inclusivity, innovation, agility, fun, and hard work. Our team is diverse, and we celebrate the unique perspectives and backgrounds that each member brings. We offer a supportive and dynamic work environment where you can grow your career and make a real impact.

Employee Benefits:
  • Free Employee Assistance Program
  • Health, Dental & Vision Insurance (full-time employees only)
  • 401(k) Plan
  • Paid Time Off
  • Employee Discount
  • Monthly Bonus Incentives
  • Internal Growth Opportunities
  • Life Insurance
  • Personal Significance Time
  • Paid Volunteering Opportunities
  • Holiday Pay
  • Bereavement Time Pay
  • Paid Paternity Leave