Social Worker MSW
2 days ago
This role is part of the Decompression Resource Team within the Care Management Department at UNC Health Care. The purpose of this position is to provide ongoing support and expertise through comprehensive assessment, planning, implementation, and evaluation of individual needs for complex patients.
The Inpatient Care Manager must be highly organized, with great attention to detail, adaptable to frequent change, and compliant with regulatory and departmental guidelines and policies.
Key Responsibilities- Conduct thorough assessments of patients' mental, emotional, and social well-being to evaluate their needs and identify any barriers to their overall functioning.
- Collaborate with providers, patients, their families, and the healthcare team on individualized care plans that align with patients' goals, preferences, and values.
- Connect patients and their families with community resources, mental health services, support groups, and other relevant programs.
- Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments.
- Advocate for patients' needs within the healthcare system and the community.
- Engage in active listening to understand patients' experiences, concerns, and emotions.
- Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient.
- Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism.
- Utilize risk segmentation strategies to identify patients who may require additional support or interventions based on their medical, psychological, and social risk factors.
- Carry out specific tasks or interventions as delegated by the healthcare team.
- Collaborate with other members of the healthcare team to carry out delegated work.
- Coordinate care across different providers and settings to ensure seamless transitions and continuity of care.
- Communicate with payers to provide necessary information for authorization of services, reimbursement, or other documentation requirements.
Master's Degree in Social Work
Two (2) years health care experience strongly preferred
Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
Strong assessment and diagnostic skills
Excellent communication and interpersonal skills
Ability to collaborate effectively as part of an interdisciplinary team
Empathy, compassion, and cultural sensitivity
Strong organizational and time management skills
Ability to maintain confidentiality and adhere to ethical guidelines
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