Cardiology Patient Coordinator
3 weeks ago
We are seeking a detail-oriented and organized individual to join our team as a Phone Operator at Cardiology Consultants of Philadelphia. The successful candidate will be responsible for handling phone calls, managing communication, and performing administrative tasks.
About Us:Cardiology Consultants of Philadelphia is a professional medical organization dedicated to delivering exceptional cardiology care throughout the Philadelphia area. Our commitment to patient-centered care has led us to establish 35 locations across the region.
Responsibilities:- Phone Operations: Receive, place, and transfer telephone calls using proper phone etiquette, ensuring clear and concise communication with patients and healthcare providers.
- Message Handling: Accurately record and communicate messages in a timely manner, utilizing appropriate medical terminology and abbreviations, and adhering to electronic medical record (EMR) workflows for phone notes.
- Emergency Response: Route emergency calls appropriately, prioritizing prompt action to ensure patient safety.
- Paging and Interoffice Communication: Effectively page individuals to inform them of incoming calls, utilizing paging and interoffice communication equipment.
- Clerical Duties: Perform typing, proofreading, accepting orders, scheduling appointments, and sorting mail as required.
- Medical Office Experience: Must have experience working in a medical office setting, preferably in cardiology.
- Multitasking Ability: Demonstrate the ability to multitask effectively.
- Computer Knowledge: Possess basic computer knowledge and skills.
- EMR Experience: Experience with an EMR system is a plus.
- Communication Skills: Be well-spoken, friendly, and outgoing.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, vision, dental, 401(k), profit-sharing, LTD, generous PTO, and paid holidays. Additionally, if you are hired and meet certain conditions, you may be eligible for a sign-on bonus.
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