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Parts Specialist
2 months ago
We are seeking a dedicated individual who demonstrates responsibility and initiative in fulfilling their duties. The following are key responsibilities associated with this role:
Customer Assistance: Provide support to all customers, both retail and internal, in obtaining the necessary parts and accessories.
Communication: Handle incoming phone inquiries, ensuring all relevant information is communicated effectively.
Order Management: Retrieve and complete orders from inventory.
Inventory Handling: Manage the receipt of all incoming stock.
Shipping and Returns: Oversee the shipping and mailing of purchased or returned inventory.
Payment Processing: Assist customers with invoicing and processing various payment methods.
Backorder Follow-Up: Ensure timely follow-up on all outstanding backorders.
Year-End Inventory: Participate in the End-of-the-Year Parts Inventory process.
Cross-Departmental Support: Collaborate with other departments as needed.
Company Engagement: Actively participate in company functions and initiatives.
Additional responsibilities will be discussed during the interview process.