Housekeeping Professional
3 weeks ago
The Housekeeping Professional will be responsible for maintaining the cleanliness and organization of our facilities at The Holiday Inn Express & Suites-Ballantyne. This includes ensuring that all areas are clean, tidy, and free from hazards.
We are looking for an ambitious and fun individual to join our hard-working team. Our goal is to enhance the customer experience by providing a clean and comfortable environment while having fun at work.
As a Housekeeping Professional, you will be responsible for:
- Supplying your own cleaning cart with appropriate supplies for each shift;
- Delivering baby cribs, pillows, extra towels, and miscellaneous guest requests to guest rooms;
- Cleaning and mopping floors according to proper procedures using necessary safety equipment;
- Restocking shelves with paper supplies and restocking room cleaner caddies daily;
- Putting away all incoming supplies and deliveries;
- Moving and arranging furniture as required during general cleaning;
- Providing excellent customer service;
- Creating daily job lists and recording all serviced rooms;
- Maintaining equipment in good condition;
- Reporting any shortages, damages, or security issues;
- Handling reasonable guest complaints/requests and informing others when necessary.
Requirements for this role include:
- Ability to work independently and remain motivated;
- A smile and professional demeanor;
- Proven working experience in a relevant field;
- Helpful attitude towards customer service;
- Professionalism, speed, and attention to detail.
Estimated Salary: $45,000 - $55,000 per year based on location and experience.
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