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CNC Field Service Technician
2 weeks ago
We are seeking an experienced CNC Field Service Technician to join our team as a Precision Equipment Specialist. As a key member of our service team, you will be responsible for traveling to customer sites to install, troubleshoot, repair and maintain complex CNC machine tool equipment and controls.
Responsibilities:- Install, troubleshoot, repair and maintain CNC machine tool equipment and controls at customer sites
- Identify areas for performance improvement on equipment and perform preventative maintenance to optimize machine tool efficiency
- Detect and resolve electrical and mechanical issues with precision rotating machinery, spindles and precision bearings
- Utilize technical resources, including machine manuals, internal and vendor documents, to research machine issues and provide effective solutions
- Communicate clearly with customers regarding machine issues, status of installations or repairs, and ensure proper documentation is completed and submitted
- Exhibit ownership of customer-related problems and coordinate with internal departments to ensure timely resolution and customer satisfaction
- Maintain up-to-date knowledge of product lines represented by the company and stay informed about new technology and vendor products
- Associates degree in a related field preferred; High School Diploma/GED required
- At least 2+ years experience as a CNC Field Service Technician or Engineer, with equivalent experience considered
- 3+ years of experience working with CNC controls, precision rotating machinery and precision bearings
- Basic understanding of electrical, pneumatic and hydraulic schematics, and familiarity with precision measuring equipment
- Valid drivers license and auto/vehicle insurance required
- Ability to travel regionally up to 100% of the workweek, with some overnight and domestic travel required