Member Service Representative, Marlboro East, Full-Time, Onsite

3 days ago


Marlborough, Massachusetts, United States DCU Inc. Full time
Job Summary

We are seeking a highly skilled Member Service Representative to join our team at DCU Inc. in Marlboro East. As a key member of our branch team, you will be responsible for providing exceptional customer service, identifying member needs, and helping them achieve their financial goals.

Key Responsibilities
  • Build strong relationships with members to understand their financial needs and provide personalized service.
  • Effectively communicate DCU products and services to members, making qualified referrals and achieving assigned sales goals.
  • Process transactions, open new memberships and accounts, and conduct Notary Public services in accordance with established guidelines.
  • Utilize lending authority to process loan requests, verify documents, and conduct loan closings.
  • Accurately process teller transactions, assist with end-of-day balancing, and perform other job-related duties as assigned.
Requirements
  • High School diploma or equivalent.
  • 1-3 years of related experience.
  • Excellent verbal communication skills.
  • Technical skills in Word, Excel, and Email.
  • Bilingual skills a plus.
About DCU Inc.

DCU Inc. is the largest credit union headquartered in New England, serving over one million members in all 50 states. We strive to create a great work environment with an excellent work-life balance and a community that cares.

We are an equal-opportunity employer, valuing diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.



  • Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at Marlboro East. As a key member of our team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their financial goals.Key ResponsibilitiesBuild strong relationships...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Teller to join our team at the Marlboro East Branch. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and helping members achieve their financial goals.Key ResponsibilitiesProcess transactions, including deposits, withdrawals, loan...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Teller to join our team at Marlboro East. As a Teller, you will play a critical role in providing exceptional service to our members, processing transactions, and helping them achieve their financial goals.Key ResponsibilitiesProcess all teller transactions, including deposits, withdrawals, loan...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    **Job Summary**We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Digital FCU. As a key member of our branch team, you will be responsible for providing exceptional service to our members, promoting our products and services, and contributing to the success of our organization.**Key Responsibilities**•...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    Contribute to Digital FCU's SuccessAs a key member of our team, you will play a vital role in helping our members achieve their financial goals. Your exceptional service skills and ability to identify member needs will make a significant impact on our organization's success.Essential Functions:Provide service excellence to our members, ensuring their needs...


  • Marlborough, Massachusetts, United States The Branches of Marlboro Full time

    Job SummaryWe are seeking a dynamic and compassionate Activities Assistant to join our team at The Branches of Marlboro. As a key member of our Activities Team, you will play a vital role in creating engaging and meaningful experiences for our residents. If you are passionate about making a difference in the lives of others and have a knack for developing...


  • Marlborough, Massachusetts, United States DCU Inc. Full time

    {"title": "Member Service Representative", "description": "Job SummaryWe are seeking a highly skilled Member Service Representative to join our team at DCU Inc. As a key member of our team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their financial goals.Key...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    **Job Summary**We are seeking a highly skilled Mortgage Servicing Team Member to join our team at Digital FCU. As a Mortgage Servicing Team Member, you will be responsible for inputting and booking all mortgages on our system, quoting and accepting payoffs, and answering all incoming inquiries regarding servicing.**Key Responsibilities**• Input and book...

  • Branch Team Leader

    2 weeks ago


    Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Team Leader to join our team at Marlboro East. As a key member of our branch operations team, you will be responsible for leading the teller line staff and contributing to the success of our branch.Key ResponsibilitiesSupervise and coach the teller line staff to ensure excellent customer...

  • Branch Team Leader

    2 days ago


    Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled and experienced Branch Team Leader to join our team at Marlboro East. As a key member of our branch operations team, you will be responsible for leading the teller line staff and helping our members achieve their financial goals.Key ResponsibilitiesSupervise and manage the teller line staff, including coaching,...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled Loan Servicing Team Member to join our team in Marlborough. As a key member of our Loan Services Department, you will be responsible for processing work related to loan servicing and assisting members and front-line staff with questions pertaining to those processes.Key ResponsibilitiesProcess work pertaining to the...

  • Database Engineer I

    4 weeks ago


    Marlborough, Massachusetts, United States Digital Federal Credit Union DCU Full time

    Job SummaryWe are seeking a highly skilled Database Engineer I to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing and implementing database infrastructure using Terraform, managing database object migrations, and collaborating with application developers to optimize SQL queries...


  • Marlborough, Massachusetts, United States Waterford Fire Service Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent at Waterford Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...

  • Database Engineer I

    4 weeks ago


    Marlborough, Massachusetts, United States Digital Federal Credit Union DCU Full time

    Job SummaryWe are seeking a highly skilled Database Engineer I to join our team at Digital Federal Credit Union (DCU). As a key member of our IT department, you will be responsible for designing and implementing database infrastructure using Terraform, managing database object migrations, and collaborating with application developers to optimize SQL queries...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Float Service Representative to join our team at Digital FCU. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their goals.Key ResponsibilitiesProvide quality service to...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Digital FCU. As a key member of our Card Services team, you will be responsible for providing exceptional support to our members, handling product and service inquiries, and assisting with the resolution of disputes.Key ResponsibilitiesProvide...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    {"title": "Member Service Representative", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team. As a key member of our branch team, you will be responsible for providing exceptional service to our members, identifying their financial needs, and helping them achieve their financial...


  • Marlborough, Massachusetts, United States Complete Staffing Solutions Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at Complete Staffing Solutions.Key Responsibilities:Provide exceptional customer service via phone and resolve customer inquiries in a timely and professional manner.Utilize strong communication skills to effectively communicate with customers, colleagues, and...


  • Marlborough, Massachusetts, United States Automated Health Systems Full time

    Customer Service RepresentativeAutomated Health Systems is seeking a Customer Service Representative to join our team in Massachusetts. As a key member of our team, you will play a vital role in assisting individuals and families gain access to healthcare services.Responsibilities:Provide accurate and consistent information to patients and familiesOffer...


  • Marlborough, Massachusetts, United States Digital FCU Full time

    **Job Summary**We are seeking a highly skilled and detail-oriented Card Services Team Member I to join our team at Digital FCU. As a key member of our Card Services department, you will be responsible for providing exceptional customer service and support to our members.**Key Responsibilities:**Provide support and service to members and other departments...