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BPO Associate

2 months ago

Charlotte, North Carolina, United States ClaySys Full time

Job Summary:

ClaySys is seeking a highly motivated and detail-oriented BPO Associate to join our team. As a BPO Associate, you will be responsible for data validation and verification, as well as providing excellent customer service and support to our clients.

Key Responsibilities:

  • Data Validation and Verification: Ensure the accuracy and quality of data by verifying and validating information.
  • Customer Service and Support: Provide timely and effective support to clients, addressing their queries and concerns in a professional and courteous manner.
  • Operations and Administration: Assist in the day-to-day operations of the BPO team, including tasks such as data entry, record-keeping, and reporting.

Requirements:

  • Education: High school diploma or equivalent required.
  • Experience: 0-3 years of experience in a customer-facing role or data entry position.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and proficiency in computer systems.

About ClaySys:

ClaySys is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.