Part Time Key Holder

6 days ago


Saint Peters, Missouri, United States JOANN Stores Full time
Job Summary We are seeking a Part Time Key Holder to join our team at JOANN Stores. As a Part Time Key Holder, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. You will drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. You will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business. Responsibilities * Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. * Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. * Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor. * Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision. * Lifts, places, and arranges items on shelves and racks. * Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail. * Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency. * Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. * Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand. * Assists leadership in minimizing shrink in the store by ensuring policy and procedure compliance including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management. * Works with store management to identify opportunities to drive the business and increase sales/profit. Requirements * High School Diploma or equivalent. * 1+ years of supervisory experience in a customer-centric environment. * Ability to work at least an average of 28 hours per week over the course of a year. * Open availability to work any and all hours required without restrictions as to the time of day or day of week, including but not limited to days, evenings, weekends, overnight shifts, and holidays. Benefits * Medical, Dental, and Vision benefit plans. * Company-paid basic, Optional, and Dependent life insurance. * Long-term disability and Company-paid Short-term disability. * Paid Time Off and Sick Time. * Tuition Reimbursement. * Team Member Discount.
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