Optical Receptionist

We are seeking a highly organized and detail-oriented Optical Receptionist to join our team at Visionworks. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient records, and ensuring seamless communication between patients and our medical team.

• Customer Service: Greet and assist patients, answer phone calls, and respond to patient inquiries in a professional and courteous manner.
• Patient Records: Maintain accurate and up-to-date patient records, including medical history, insurance information, and test results.
• Scheduling: Schedule appointments and procedures according to our scheduling guidelines, ensuring timely and efficient use of our medical team's time.
• Insurance and Billing: Verify insurance coverage, process payments, and manage billing and collections.
• Administrative Tasks: Perform various administrative tasks, including data entry, filing, and maintaining a clean and organized workspace.

• Education: High school diploma or equivalent required; one year of experience in a medical or optical setting preferred.
• Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
• Physical Demands: Ability to stand for long periods, use hands and fingers to handle and manipulate objects, and lift up to 20 pounds.

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.