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Host Ambassador
2 months ago
Role:
Host
We're looking for a friendly and welcoming Host to join our team at Carlos O'Kelly's. As a Host, you'll be the first point of contact for our guests, setting the tone for their dining experience. Your role will be to create a warm and inviting atmosphere, ensuring that every guest feels valued and cared for.
Key Responsibilities:
- Welcoming guests and escorting them to their tables
- Managing the waitlist and ensuring a smooth guest flow
- Providing exceptional customer service and responding to guest needs
- Maintaining a clean and organized work area
- Collaborating with servers to ensure seamless service
Qualification Standards:
- A passion for delivering exceptional customer service
- A positive attitude and a willingness to learn
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Physical stamina to stand for long periods and lift up to 25 pounds
Physical Requirements:
This role requires regular navigation throughout the restaurant, moving and grasping items, and occasional lifting and bending. You must have adequate vision to maintain cleanliness and operate a touchscreen. Reasonable accommodations may be made for individuals with disabilities.