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Host Ambassador

2 months ago


Waterloo, Iowa, United States Carlos O'Kelly's Full time

Role:

Host

We're looking for a friendly and welcoming Host to join our team at Carlos O'Kelly's. As a Host, you'll be the first point of contact for our guests, setting the tone for their dining experience. Your role will be to create a warm and inviting atmosphere, ensuring that every guest feels valued and cared for.

Key Responsibilities:

  • Welcoming guests and escorting them to their tables
  • Managing the waitlist and ensuring a smooth guest flow
  • Providing exceptional customer service and responding to guest needs
  • Maintaining a clean and organized work area
  • Collaborating with servers to ensure seamless service

Qualification Standards:

  • A passion for delivering exceptional customer service
  • A positive attitude and a willingness to learn
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Physical stamina to stand for long periods and lift up to 25 pounds

Physical Requirements:

This role requires regular navigation throughout the restaurant, moving and grasping items, and occasional lifting and bending. You must have adequate vision to maintain cleanliness and operate a touchscreen. Reasonable accommodations may be made for individuals with disabilities.