Store Leadership Position
1 week ago
We are seeking a highly motivated and results-driven Store Manager to join our team. As a Store Manager, you will be responsible for leading the store's overall performance, talent initiatives, operational execution, visual standards, and customer experience.
Key Responsibilities:- Sales Leadership:
- Develop and execute effective action plans to maintain or improve store performance and KPIs.
- Serve as brand ambassador by showcasing passion for the brand, educating customers on our history, and being knowledgeable about our products and industry.
- Build new and repeat business through customer clienteling.
- Training + Development:
- Proven track record in recruiting, onboarding, and developing internal and external talent.
- Effective communication style that energizes and encourages others to work together.
- Lead through collaboration, encouraging the team to share ideas and opinions, fostering accountability and trust.
- Customer Service:
- Possess a passion for providing exceptional customer experiences to purchasing and non-purchasing customers.
- Set the tone for personal presentation and lead by example.
- Lead and coach through return policies while prioritizing customer satisfaction.
- Respond quickly to customer complaints and concerns in a professional manner.
- Operations:
- Execute daily store operations efficiently.
- Schedule team members according to business needs.
- Manage store inventory with attention to detail.
- Assist with opening and closing duties.
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