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Financial Operations Technical Writer

2 months ago

Seattle, Washington, United States Apex Systems Full time

Financial Operations Technical Writer

Remote Opportunity - Flexible Schedule

Role Overview: We are seeking a skilled documentation specialist to enhance our team. The ideal candidate will possess expertise in creating process and procedure documentation specifically tailored for financial operations.

This role entails the development of comprehensive job aids that detail all financial processes, providing clear, step-by-step instructions to facilitate a seamless onboarding experience. The aim is to establish a robust knowledge base that empowers new team members to navigate their responsibilities with minimal oversight.

Collaborative Environment:

  • Engage with Business and Financial Analysts
  • Focus on Operational and Financial tasks

Key Responsibilities:

  • Document workflows and create detailed instructions for various financial activities, including:
    • Store Project financial activities
    • Flat file invoicing
    • Financial Close activities
    • Budget tracking
    • Non-FTE labor tracking
    • Project financial tracking
    • Purchasing workflows and contract processes
    • Retail reporting
    • Vendor and project management reporting
    • Business Operations task aids
    • Instructions for frequently used tools and systems
  • Consolidate job aids into a cohesive format
  • Refine existing documentation for self-service accessibility
  • Collaborate with subject matter experts to finalize documentation using tools such as Microsoft Word and Adobe Acrobat
  • Gather requirements through interviews and collaborative sessions
  • Organize documentation logically, especially within larger task groups
  • Identify and address gaps in existing documentation
  • Create and edit internal manuals and procedures
  • Ensure accuracy, completeness, and timely delivery of content
  • Utilize Miro and OneNote for documentation updates

Qualifications:

  • Proven ability to lead documentation requirement discussions
  • Strong independent and team collaboration skills
  • Expertise in translating complex processes into clear, repeatable steps with appropriate visuals
  • Critical thinking and problem-solving abilities

Preferred Qualifications:

  • Familiarity with financial tracking details
  • Understanding of retail technology
  • Basic knowledge of financial terminology and processes