Broadband Network Technician

**Company Overview:

Brighton Broadband Inc. is a leading internet service provider bringing broadband to homes and businesses across the United States. Our growing team is expanding as we connect more cities and people.

We are seeking a skilled Field Operations Specialist to join our team. In this role, you will be responsible for the installation, maintenance, and repair of residential and small business services. You will work closely with our customers to ensure seamless connectivity and troubleshoot any issues that may arise.

Key Responsibilities:

• Installation, maintenance, and repair of residential and small business services.
• Troubleshooting and resolving problems related to outside plant (OSP) network connectivity.
• Diagnosing and correcting issues with inside wiring (fiber, ethernet, coaxial, and twisted pair cabling), powering systems, and network devices.
• Navigating complex customer interactions with exceptional customer service, professionalism, and thoroughness.
• Cultivating relationships with property managers and building owners through advanced technical knowledge, effective communication, and collaboration.

Requirements:

• Experience in Fiber to the Home (FTTH)/Gigabit Passive Optical Network (GPON) network construction and/or fiber network deployments.
• Experience in fiber splicing for both termination and midspan use cases, optical time-domain reflectometer (OTDR) and Power Meter fiber optic testing.
• Valid driver's license.
• Ability to lift/move up to 50lbs of equipment as required.

Preferred Qualifications:

• Experience interfacing with local pole owners and utility companies, coordinating with city/local permitting offices, and subject matter expertise in outside plant Fiber to the Home (OSP FTTH) deployments with experience in service drop installations.
• Experience troubleshooting Ethernet network issues related to routers, switches and hubs.
• Ability to safely operate bucket vehicles that elevate up to 25 feet above ground.

Compensation:

The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience.