Hospital Registration Specialist
4 weeks ago
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We combine deep expertise with advanced technology to deliver innovative solutions.
The Customer Service Representative Hospital Specialist role at R1 is an exciting opportunity for individuals who are passionate about delivering exceptional customer service in a fast-paced healthcare environment. As a key member of our team, you will be responsible for accurate and timely patient registration using medical systems. Your attention to detail and strong communication skills will ensure that patients receive the best possible care.
Responsibilities:
- Perform patient registration and basic insurance verification, ensuring the collection of critical data elements.
- Update patient demographic information on our Host system according to departmental policy and procedures.
- Identify non-participating insurance plans and inform patients and physicians accordingly.
- Obtain insurance card copies or validate insurance information via electronic medical records.
- Provide accurate and courteous patient information with wayfinding instructions.
- Prepare documents for imaging/scanning into electronic patient records.
- Explain processes and forms to patients prior to securing signatures.
Required Skills and Qualifications:
- High School diploma or equivalent
- Customer service experience
- Computer savvy with experience navigating multiple systems simultaneously
- MS Office experience and excellent typing skills
Benefits:
- A competitive salary range of $14.69 - $19.30 per hour
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off
- Opportunities for professional growth and development
Join R1 and make a difference in the lives of patients and families.
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